PRIVACY POLICY

Privacy Policy 

Welcome to Laqtaat (“we,” “our,” “us,” or the “Company”). Your trust matters to us, and we are dedicated to protecting the personal information you share while using our mobile application (“App”) and related services.

This Privacy Policy explains how Laqtaat collects, uses, and safeguards your data while maintaining transparency and simplicity. By using Laqtaat, you agree to the practices outlined below.

1. Information We Collect

We collect certain types of information to deliver a seamless, personalized, and secure experience on Laqtaat.

1.1. Profile Information

When creating or updating your account, we collect the following details:

  • Name (to identify your profile)
  • Location and Address (to assist with region-based features, like listing visibility or delivery options)
  • Contact Number (for communication and account verification)
  • Email Address (with mandatory verification to enhance security)
  • User Photo (optional, for profile customization)
  • Posted Items and Categories (to organize and display your listings effectively)

1.2. Location Data

We may collect your device’s precise or approximate location to improve functionality, such as:

  • Displaying nearby items or sellers.
  • Providing region-specific promotions or recommendations.

You can manage or disable location sharing through your device settings.

1.3. Referral Information

Through our “Invite Friends” program, you can invite family and friends to join Laqtaat. For successful referrals:

  • We collect the contact information you provide to send invitations.
  • Points or rewards will be credited to your account based on the number of valid sign-ups.

1.4. Usage Information

We collect details about how you use the App, including:

  • Interactions with other users.
  • Items you list, browse, or save.
  • Preferences and settings configured within the App.

This data helps us tailor the App to your needs.

2. Payments and Financial Information

2.1. Third-Party Payment Gateways

Payments on Laqtaat are processed through secure, third-party payment platforms.

  • Laqtaat does not store or process sensitive financial information such as credit/debit card numbers or bank account details.
  • By using a payment platform, you agree to its terms, privacy policies, and security protocols.

2.2. User Responsibility

You are responsible for ensuring the accuracy of the payment details you provide during transactions. Laqtaat is not liable for any issues arising from:

  • Incorrect or invalid payment information.
  • Failed transactions due to user error.

For payment disputes, please contact the respective payment provider directly.

3. Account Management

3.1. Single Account Policy

To ensure a fair and secure environment:

  • Logging into multiple accounts from the same mobile device is prohibited.
  • Using app duplication or similar software to bypass this restriction may result in permanent account suspension or deletion.

3.2. Security Measures

Your account credentials (e.g., passwords) are your responsibility. Notify us immediately if you suspect unauthorized access to your account.

4. How We Use Your Information

We use the information we collect to:

  • Deliver Core Features: Facilitate buying, selling, and communication between users.
  • Enhance User Experience: Personalize recommendations and improve App functionality.
  • Provide Customer Support: Address inquiries and resolve issues.
  • Run Promotions and Referrals: Reward users for participation in our referral program.
  • Maintain Security: Detect and prevent fraudulent or unauthorized activity.

5. Sharing Your Information

We respect your privacy and will never sell your data. However, your information may be shared in the following circumstances:

  • With Service Providers: Trusted third parties who assist in operating the App, such as hosting services, payment processors, and customer support.
  • With Other Users: Profile and listing information you provide may be visible to other users for transaction purposes.
  • For Legal Compliance: To comply with applicable laws, regulations, or legal processes.

6. Your Rights and Choices

6.1. Access and Updates

You can review and update your personal information through your account settings.

6.2. Data Deletion

You can request the deletion of your account and associated data by contacting our support team. Note that some data may be retained to comply with legal or regulatory obligations.

6.3. Managing Preferences

  • Disable location tracking via your device settings.
  • Opt out of marketing communications by updating your preferences in the App.

7. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or loss. However, no system is completely secure, and you should take precautions to protect your account credentials.

8. Children’s Privacy

Laqtaat is not intended for users under the age of 13. We do not knowingly collect information from children. If we become aware of such data collection, it will be deleted promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Material updates will be communicated via in-app notifications or email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

  • Email: support@laqtaat.com
  • ِLaqtaat App: Contact us

Thank you for trusting Laqtaat with your information! Your privacy and satisfaction are our priorities.